Privacy Policy

This privacy policy explains how deft-lagoon collects, uses, and protects personal information when you visit our website or engage with our services. We are committed to safeguarding your privacy and handling your data responsibly.

Information We Collect

We collect information that you provide directly to us, including:

• Contact details such as name and email address when you submit forms on our website
• Professional information including company name and job title
• Details about your infrastructure requirements or project specifications
• Communications you send to us via email or other channels

We also collect certain information automatically when you visit our website:

• Device information including browser type, operating system, and screen resolution
• Usage data such as pages visited, time spent on pages, and navigation paths
• IP address and approximate geographic location
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our services
• To process and manage service requests
• To improve our website and services based on usage patterns
• To comply with legal obligations and regulatory requirements
• To protect our rights and prevent fraudulent activity

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: Where you have given explicit permission for specific processing activities
• Contract: Where processing is necessary to fulfil our contractual obligations to you
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal Obligation: Where we are required to process data to comply with applicable laws

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers who assist in operating our website and business activities
• Professional advisers including lawyers, accountants, and auditors
• Regulatory authorities when required by law

All third parties with whom we share data are required to maintain appropriate security measures and process data only for specified purposes.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for 24 months unless an ongoing business relationship exists.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing based on legitimate interests
• Request restriction of processing
• Receive your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated through our website. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

deft-lagoon
47 Finsbury Square
London EC2A 1PQ
United Kingdom

Email: [email protected]